Traditional sales training is hitting a roadblock. It may still provide sound fundamental skills to sales agents new to the profession or your organization, but it’s not designed for a modern workforce or modern buyers requiring individualized approaches. It’s part of the reason why companies spend millions every year on sales training with varying levels of impact.
Of course, the lack of effectiveness traditional sales training brings does not call the entire concept into question. Instead, it calls for more engaging and immersive methods to train your sales team. However, those immersive methods tend to require massive resources when considering traditional means of training. Fortunately, sales AI simulators are ready to fill that gap.
Immersing your sales team into scenarios they’ll encounter in the real world is key. Today’s AI-powered solutions have the potential to offer just that while also personalizing the training to make it more relevant for each rep and your entire team. Learn about how these platforms can overcome the increasingly common issues with traditional training and how this immersive experience can build increased productivity within your budget and at scale.
5 Common Problems With Traditional Training Methods that Sales AI Simulators Resolve
There’s a reason that, over the last few years, ‘sales training’ has taken on a bad connotation. Too many bestselling books and courses want to make a quick buck off unsuspecting sales leaders—and that’s without mentioning the methods being used, which focus largely on in-person group training, no longer resonate with trainees. More specifically, traditional training methods in sales often exhibit five common issues:
- Not focused enough on the real world. Traditional training tends to be theoretical, too removed from real situations and conversations in which sales agents will find themselves.
- Not individualized to each sales trainee. To be scalable, training modules are traditionally designed to apply to as many personalities, situations, and preferences as possible.
- Too time consuming to be applicable in a fast-paced environment. In-person and linear training can take hours, making it less desirable for agents looking for quick training wins to apply to their work.
- Too focused on techniques over the application of fundamentals. To save time, traditional training tends to teach tricks and shortcuts rather than focusing on fundamentals like making sure your message is persuasive and delivered the right way.
- Group dynamics as a significant hindrance. In-person training environments can be stressful and even embarrassing for sales agents who have to “perform” in front of their peers during role play scenarios.
Immersive training, such as in-person role playing, has previously sought to address at least some of these problems. Unfortunately, that process tends to be too time and resource consuming to be successful while still failing to address all of the above issues. Enter sales AI simulators as a more dynamic, comprehensive, and immersive training alternative.
How Sales AI Simulators Can Improve Your Training Training Program with Real Scenarios
The belief that no theoretical training can prepare you for the real world holds true. But what if an opportunity arises to bring lifelike sales environments into a training scenario that immerses the trainee in the same situation they’ll encounter in the real world?
That’s the potentially transformative power of AI sales simulators. The system is simple:
- The platform is trained on your customers, industry, and brand message. It uses that information to create scenarios that align with what your sales team would encounter in a real-life sales environment.
- Guided by the sales AI simulator, your team can engage in conversations that approximate real-world sales calls, including potentially unexpected twists and turns that may require pivots.
- The simulator learns from each interaction to make future scenarios more realistic and relevant, zeroing in on areas that may require further practice or refinement.
- Analysis of each simulation allows every member of your sales team, as well as their supervisors, to understand where they excel and where refinement may be needed.
Imagine the power that this type of system can build. Every one of your reps can engage in lifelike interactions, honing their skills through dynamic challenges and diverse scenarios that are directly applicable to their job. At the same time, they can improve their skills in a safe environment that eliminates the group dynamics and pressures of in-person role playing training.
Personalizing the Training Experience in Immersive Environments
Another powerful benefit of sales AI simulators is customized training. Such personalization is crucial to enhancing the training experience. According to one survey, 91% of employees want their corporate learning and development to be personalized. According to McKinsey, high-growth companies are twice as likely to customize their training to individual employee needs as their peers.
With the right platform, you can personalize the training experience for your team at scale. Each simulation adapts to your team members’ individual needs, providing customized training paths specifically designed to maximize improvement and performance. Scenarios shift and range in difficulty to help every member of the team make the most of their time spent training.
Naturally, this level of personalization tends to foster increased engagement with sales reps who more easily see the relevance of the training. Making sure that each lesson and simulation is as relevant as possible while placing simulations in a relaxed environment also increases practice frequency as reps can easily work on their weaknesses and track their own improvements.
Scaling Up Your Immersive Training Simulations Across Your Sales Team
Traditionally, the shortfall of immersive training has revolved around limited resources. Put simply, offering extensive sales simulations that make sense for each member of the team on a regular basis is a massive investment both in terms of actual cost and the opportunity cost that keeps those reps from bringing in revenue. Sales managers simply don’t have enough time in a day to devote to this level of training, especially considering their other obligations.
The right virtual sales simulators don’t have these resource issues. Because the simulations are dynamically created and built on each other, they can be implemented without significant investment. The time saved further adds to the ability to scale up or down as much as necessary to match your team’s needs and size.
Today’s AI-powered solutions offer what would have traditionally taken a massive investment with much fewer required resources. That makes them significantly more applicable not just for training new employees but also for building a culture of training excellence with your team over time.
Building a Culture of Continuous Sales Improvement
Experienced sales leaders know that training is never a one-time initiative. Of course, new members of the team require onboarding to get up to speed. But beyond that, learning and training become a type of professional development that helps your sales reps build and improve their performance over time.
That process works beyond building new technical skills. By creating more relevant training, immersive simulations can build trainee engagement and a willingness to keep coming back. Instant feedback loops, focusing on both weaknesses and strengths, instill confidence in sales reps. The result is a culture of continuous sales improvement where your team wants to get back to training regularly to keep improving.
As an added benefit of this organizational culture shift, sales teams can also build increased adaptability and resiliency. As markets shift and customer preferences evolve, an embrace of continuous improvement makes it easier to train the team on new skills and requirements when the time arises.
Measuring Your Improvements in Productivity and Performance
Finally, sales AI simulators have the potential to change the game through their inherent measurability. Instant evaluations create benchmarks for individual and team improvement. Team leaders can analyze those evaluations to better understand their team’s talent level and evaluate training for the future.
Ultimately, and perhaps most importantly, this measurability leads to tangible improvements across your entire sales team. New team members can hit the ground running, and average performers transform into top-tier sales professionals who drive revenue and business growth.
Conversion rates, deal closures, and overall sales performance all rise in the process. Just as importantly, those improvements can draw back directly to the simulations your team uses to improve its performance.
Leverage Immersive Sales AI Simulators to Build a New Era of Sales Excellence
Make no mistake: AI sales training simulators have the potential to transform the way your sales team operates. Through immersive simulations that are inherently measurable and customizable, your sales team can maximize training opportunities to improve individual performance and the performance of the team as a whole.
Of course, finding the right solution is the best way to leverage these benefits. Learn how Quantified can be the ideal AI sales platform for your training and development, helping you elevate your entire sales team’s skill level for tangible improvements. Request a demo today to see how AI can revolutionize all your training methods.