FAQs

What is Quantified?

Quantified is an AI Sales Coaching Platform, empowering customer-facing teams to have better conversations, create better customer experiences, and generate more revenue. It provides AI sales coaching, realistic sales simulations, and data-driven insights on how you can drive sales effectiveness across your entire team.

How does Quantified Work?

We capture video recordings and analyze human behaviors relative to how audiences perceive people, then we provide scoring, benchmarking, and improvement guidance to drive behavioral change.

How does set up work?

It can be as short as 1 week. First, our customer success team partners with you to plan and ensure a seamless implementation experience, customized to the needs of your organization. This includes goal-setting, adoption planning, and alignment on how success will be measured. Second, we invite and connect your team to the platform. Third, we track and drive adoption so you get the maximum value from Quantified. And fourth, we regularly visit with you to share the results and impact of Quantified.

How accurate is Quantified’s AI?

We care deeply about accurately predicting how your target audience members would perceive you and giving you great feedback – and on average, we accurately predict human panel perceptions within 1 point on a 7 point Likert Scale 91% of the time. We continue to work to improve the accuracy and explainability of our AI.

How secure are my recordings and data?

Our customer data is treated with the highest security standards. Any data, as well as any connections made while accessing Quantified, are entirely secure. Recordings, transcripts, and analytics are encrypted in transit with either TLS or HTTPS. All connections with the Quantified app are encrypted using SSL, and any attempt to connect over HTTP is redirected to HTTPS. Encryption key management is secured using a combination of Amazon Key Management Services (KMS).

What do you score?

We analyze 1400 behaviors per video, identifying the behaviors and capabilities that matter most for your success, and provide you with a predictive score on how your target audience will percieve you.

Who is Quantified for?

Quantified is best for professional sales teams in all types of organizations looking to drive up the effectivneess of their sales conversations. But our capabilities go beyond sales; any organization looking to transform leaders into influencers, employees into high performers, or students into real-world success stories can benefit from our solution.

What problems does Quantified address?

Difficulty in closing the delta between top and average performers. Slow onboarding ramp time for new sales hires. Lack of visibility into the behaviors of high-performers. Poor sales conversations happening across the team. Lack of leading indicators around what is driving sales performance.

How fast do the scores and feedback come back?

Because we use AI, typically our scores, feedback, and coaching come back in less than 45 minutes after you submit the video. We're on the path to making this immediate.

How did you train the AI?

What makes Quantified unique is that our AI is trained on 10 years of human paneling led by a team of Evaluation Research and Behavioral Science PhDs.

What do I need to use Quantified?

You need to have a Quantified login activated by your organization, a recent version of a major browser, a video camera on your computer/tablet, and the most recent version of our software.

Do we have to record live calls?

No, as opposed to conversation intelligence platforms, Quantified can also work in a training workflow, allowing your team to practice, learn, and get feedback before you talk to your customer or your audience.