Last Revised on October 15, 2020
Quantified Communications, Inc (or "QC", "we", or "our") is committed to maintaining your trust and we are transparent in our practices. We ensure that your data is never sold, shared or marketed to, and completely protected. As part of being transparent, you have complete control over your data.
What Information Do We Collect?
In the course of providing our service, we ask you to provide us with certain Personally Identifiable Information that can be used to contact or identify you and administer your account ("Personally Identifiable Information"). Personally Identifiable Information may include, but is not limited to, your name, voice, facial image, and email address.
We may also collect, store, and use the following kinds of information:
- information about your computer and about your visits to and use of this application (including your IP address, geographical location, browser type, and version, operating system, referral source, length of visit, page views, website navigation);
- information that you provide to us for the purpose of using our analytics services, such as written, audio, or video content;
- and any other information that you choose to send to us.
Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use "persistent cookies" to save your username and login password for future logins. We use "session ID cookies" to enable certain features of our service, to better understand how you interact with the service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all functionality of the service. Our cookies are tied to Personally Identifiable Information.
Clients may access the service via API or SFTP. As you use the service, our servers automatically record information that the browser sends whenever it points to a web page or service feature ("Log Data"). Log Data may include, but is not limited to, your computer's Internet Protocol address, browser type, the web page you were visiting before you came to our service and, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you.
Using Your Personal Information
- administer the website;
- improve your browsing experience by personalizing the website;
- enable your use of the services available on the website to send you general (non-marketing) communications, such as password recovery or usage-related e-mails;
- provide third parties such as Google Analytics with limited statistical information about our users (for example, how many people visited a specific page) – but this information is anonymized and will not be used to identify any individual user;
- deal with inquiries and complaints made by or about you relating to the website;
- keep the website secure and prevent fraud;
- conduct internal analysis and research to improve our services;
- generate and display aggregate statistical data regarding habits, verify compliance with the terms and conditions governing the use of the website.
We will not sell, lease, rent, or make available any personal or payment information provided on this site to third parties. As an exception to the above, if you are using Quantified Communications, Inc. through a site license or company-level access, your site license administrators will also have access to your results and assessment information.
We may employ third party companies and individuals to facilitate the service, and to perform services related to administration of the service (including, without limitation, maintenance, hosting and database management services, web analytics, and administration). These third parties may have access to your Personally Identifiable Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our clients.
LINKS TO OTHER SITES
The service contains links to other websites. If you choose to click on a third-party link, you will be directed to that third party's website. The fact that we link to a website is not an endorsement, authorization or representation that we are affiliated with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personally Identifiable Information from you. Other websites and services follow different rules regarding the use or disclosure of the Personally Identifiable Information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
By registering with Quantified Communications, you consent to receiving periodic notifications including, but not limited to: Quantified Communications relevant account notifications and order/signup confirmations. If you decide at any time that you no longer wish to receive email communications, please follow the unsubscribe instructions provided in the email communications, or contact us to remove your information from our database.
We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us. If you provide us with comments or feedback we may collect your name and email address, as well as any other content included in the email to send you a reply and improve our service.
In addition to your username, any comments or submissions that you post to publicly viewable areas of our site, such as feedback forums or blog comments will be publicly available. Any information you choose to provide in a comment or a submission should reflect how much you want other users to know about you. We recommend that you guard your anonymity and sensitive information. If you use a bulletin board, chat room, blog, or forum on our site, you should be aware that any Personally Identifiable Information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. To request removal of your Personally Identifiable Information from our blog, bulletin board, chat room, or forum, please contact us. In some cases, we may not be able to remove your Personally Identifiable Information, in which case we will let you know if we are unable to do so and why.
Security of Your Personal Information
All personal information is stored in a secure, restricted area. Quantified Communications, Inc takes protecting your information very seriously.
We follow generally accepted industry standards to protect the Personally Identifiable Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personally Identifiable Information, we cannot guarantee its absolute security.
Our team members have limited access to your information and administrative level developers ensure guidelines for privacy are enforced and your privacy is secure.
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our secure (password and firewall-protected) servers.
You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).
Quantified Communications, Inc cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Quantified Communications or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
Quantified Communications may sell, transfer or otherwise share some or all of its assets, including your Personally Identifiable Information, in connection with a merger, acquisition, reorganization, or sale of assets or in the event of bankruptcy. You will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personally Identifiable Information, and choices you may have regarding your Personally Identifiable Information. We may also disclose your Personally Identifiable Information to any other third party with your prior consent.
You can request we modify or delete your personal information. Provision of such information will be subject to the supply of appropriate evidence of your identity. We may withhold such personal information to the extent permitted by law.