Hot Seat 2

Communicating from the Hot Seat: Responding to Public Criticism & Tough Questions

Since his election, Donald Trump has singled out several U.S. companies for criticism. Considering the immediate effect of his condemnations on those companies’ stock prices, we turned to executive communication expert Briar Goldberg for insights on how organizations and their leaders should prepare to respond any time they get called out — in the business arena…

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Infographic preview image

Infographic: The 5 Biggest Data-Driven Communication Trends in 2016

One of our greatest assets here at QC is our global communication database, which contains millions of data points on communications from leaders and professionals around the world, enabling us to build customized benchmarks to show our clients how their communication compares to competitors, peers, and best-in-class communicators.

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Classic Narrative Arc

Does Telling Stories Really Make You 22 Times More Memorable?

Think about your favorite movie. What was the name of the main character? What did you like about him or her? What happened to the character throughout the movie? You can probably recall the plot in great detail. Now think back to the last quarterly update your organization’s leadership sent around internally. Maybe you can…

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Noah Zandan Improvement

The Era of Personal Communication Analytics is Here

Imagine you’re an MBA student. You’re 28 years old and learning the foundations of finance, marketing, operations, and people management. The goal? To become a leader at an American corporation that employs thousands of people, makes something people use every day, pays taxes to fund government improvements to everyday life, and donates a percentage of…

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