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Develop Your Team with a Conversation Intelligence Platform

Conversational AI: The Foundation of a Conversation Intelligence Platform It may be time for your organization to consider investing in a conversation intelligence platform to evaluate, monitor, and develop the communication skills of various teams. This could be a creative and innovative solution that can benefit many company areas at scale, from Sales to Customer…

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Using predictive analytics to discover the next “Serial”

July 2024 Update: As podcasts continue to grow in popularity, understanding what drives their success is crucial for creators and marketers. Predictive analytics offers a powerful tool to uncover the communication factors that can make a podcast go viral. For example, the podcast “Serial” has shown that storytelling and inclusive language are significant predictors of…

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