Case Study

How a Global Tech Company Improved Sales Rep Capabilities 24% with AI Role Play and Coaching

The Global Head of Sales and Customer Operations at one of the largest technology hardware companies in the world recognized the need to lift the percentage of quota-attaining reps across his global customer-facing workforce. He knew role play and coaching was the ideal solution, but with a hybrid workforce, no method of enforcing role play, and the need to scale his programs to the tens of thousands, he and his team felt stuck.

He engaged Quantified to improve sales outcomes through the power of AI role play, simulations, and coaching.

Download this case study to learn:

How Quantified worked with the company to implement AI-based role play, simulation, and coaching programs
The use of simulated calls with an AI avatar, programming it to talk like their target customer
General results regarding improvement of individual capabilities and sales performance outcomes

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SVP, Talent & Culture, Dell

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