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Bad Habits: Common Leadership Communication Mistakes and How to Overcome Them

If we’ve said it once, we’ve said it a thousand times: a leader’s effectiveness hinges on the way he or she communicates with employees, customers, investors, and community stakeholders. A business’s leaders are its figureheads, shaping its reputation and setting its cultural tone. And they do that in the way they communicate. When they do it well, the entire organization reaps the rewards. When they do it poorly, company morale, community perception, and the bottom line all suffer.