There are plenty of sales coaching platforms on the market, but today’s sales training has evolved with new technologies that weren’t fathomable even a decade ago. Adding or changing up a sales coaching solution is an investment in time, money, and trust. Make sure you choose the right one.
What Works…and Why It’s Not Always Possible
While sales coaching technologies and capabilities may have changed, a few tried-and-true coaching strategies will always reign as best practices. So why are they so hard to implement?
Role Play
Role playing is perhaps the most effective method for training salespeople to be game-ready before they go live with a customer. But sales reps typically dislike role playing with their managers and sales managers often don’t have the time to engage in 1:1 role play with each sales rep.
Frequent Practice
There is no such thing as too much practice, and the more sales reps can practice their skills, the better and more confident they become. Unfortunately, without a way to practice regularly or oversight to enforce it, most reps get their practice in front of the customer.
Personalized Scoring, Feedback & Coaching
Countless studies have shown the value of personalizing sales rep development, as most people want to know specifically what they do well and where and how they need to improve. The majority of sales coaching tools and techniques are too general to engage reps, much less develop them, and too manual for managers to update regularly.
Quantified and Everyone Else
When comparing sales coaching platforms, it is essential to look for solutions that enable the three above sales coaching pillars. Quantified not only makes these strategies more accessible, but we use the latest behavioral science and generative AI to make them engaging, highly effective, and scalable.
AI Simulations for Role Play & Practice
Generative artificial intelligence has taken role play to another level. While some platforms offer AI simulations, only Quantified offers hyper-realistic, video-based, AI simulations with truly human-like avatars trained on customer training materials and made conversational with generative AI (GPT4). The customized avatar gets smarter with every practice session and prepares reps for actual sales call conversations.
![For-GIF-v7_v1_compressed Meet our AI-generated avatars. Welcome to the next generation of sales training.](https://www.quantified.ai/wp-content/uploads/2023/03/For-GIF-v7_v1_compressed.gif)
Compare our AI simulated avatar with anyone else’s
Detailed Skills Assessment
Reps need to know their capabilities, yet many platforms only analyze how well a rep memorized a script. Only Quantified looks at 1,400 behaviors across messaging, communication skills, and sales capabilities. Reps see exactly where they excel and where they need to focus their training.
AI Coaching & Feedback
Objective feedback and targeted coaching are proven to be effective, but as organizations grow, providing this value is impossible. Quantified provides detailed feedback on each live, recorded, or simulated performance and personalized, online AI coaching tracks so reps can learn, practice again, and remeasure repeatedly until skills meet benchmarks.
Onboarding Skill Development
Onboarding reps fast is a top priority for sales leaders, so it’s critical to make it easy for new reps to learn and get up to speed. Quantified provides an automated, scalable, accessible way for reps to get educated and learn sales call best practices quickly without having to have a manager or coach hold their hands at every step.
Upleveling Skill Development
If 20% of your reps close 80% of deals, wouldn’t you like to know their secrets and share them with underperformers? Quantified offers managers deep insights into what makes top reps successful so they can replicate those winning skills across their teams. With Quantified, you can uplevel every rep so they’re more successful, which makes the enterprise more profitable.
Analytics & Insights to Improve Skills at Rep, Team, and Organizational Level
Generalized instruction leads to average improvements. Quantified gives sales managers and coaches the ability to see who needs support and focus their efforts on precisely where they can be most effective. Every rep gets the individualized coaching they need when they need it most, and leaders can improve teams one rep at a time.
Certification, Gamification & Leaderboards
Role playing, practice, and training are usually disliked by both reps and managers. Only Quantified makes it motivating and rewarding throughout the skill development process. From role play with an avatar and understanding your performance in detail to practicing only what needs improvement and challenging yourself to progress past peers, we make it fun to learn.
Easy Implementation
Overhauling a sales coaching process can be intimidating, so a solution shouldn’t be complicated to set up and use. Quantified helps every step of the way, educating your avatar and the system with your sales data so it becomes your database of training materials. If there’s a question your avatar can’t answer in a simulated call, we flag it and train it on the answer.
Integrations with Existing Business Systems
It’s important to have any sales coaching platform integrated into your and your reps’ workflows and systems so the experience is seamless and the technology is smart. Quantified integrates with your existing SalesTech stack, LMS, and HCM systems, operating in the flow of work.