Do we have to record live calls?

No, as opposed to conversation intelligence platforms, Quantified can also work in a training workflow, allowing your team to practice, learn, and get feedback before you talk to your customer or your audience.

Read More

What do I need to use Quantified?

You need to have a Quantified login activated by your organization, a recent version of a major browser, a video camera on your computer/tablet, and the most recent version of our software.

Read More

How secure are my recordings and data?

Our customer data is treated with the highest security standards. Any data, as well as any connections made while accessing Quantified, are entirely secure. Recordings, transcripts, and analytics are encrypted in transit with either TLS or HTTPS. All connections with the Quantified app are encrypted using SSL, and any attempt to connect over HTTP is…

Read More