Perform
AI Field Coach for Better
Customer Conversations
Help reps prepare before critical field interactions, reflect afterward, and
continuously improve their execution over time across every cycle.
Where it matters
Field Coaching for Every Conversation That Matters
Most field coaching happens by accident. A ride-along here, a quick debrief there, a Slack message after a bad call. AI Field Coach is the sales coaching tools layer that turns coaching into a discipline that scales across every conversation cycle,every territory, every rep. Six recurring moments where field coaching produces measurable lift.
Pre-Call Preparation
Coach reps on the specific upcoming HCP, payer, or buyer conversation.
Post-Call Debrief
Debrief against approved messaging. Capture what landed and what to practice next.
Between-Training Reinforcement
Keep skills and messaging sharp between formal training events.
Launch Field Coaching
Coach new launch messaging in the weeks around day one.
Manager Coaching Support
Cohort-level cues that equip managers, not transcripts of individual calls.
Continuous Skill Development
Build the skills that didn't stick after onboarding.
The Coverage Problem
How Do You Coach Every Rep, Every Cycle?
Field reps run hundreds of customer conversations a year. Most receive coaching on a handful, if at all. Managers are stretched across territories. Ride-alongs reach the sample, not the population. The moments where coaching produces the most lift, the conversation that is about to happen and the conversation that just ended, are precisely the moments managers cannot be in the room.
AI Field Coach extends coaching across every rep, every cycle. Reps prepare with the scenario they are about to face. They reflect afterward against the messaging they were supposed to land. Coaching compounds across the cycle, not just inside the ride-along.
AI Field Coach extends coaching across every rep, every cycle. Reps prepare with the scenario they are about to face. They reflect afterward against the messaging they were supposed to land. Coaching compounds across the cycle, not just inside the ride-along.
Reach 100% of reps with coaching, not the 15-20% ride-alongs cover today
Run pre-call prep and post-call reflection without scheduling a manager
Score reflection against approved messaging and your selling framework
Compound coaching across every cycle, not just inside the ride-along
Field reps engage hundreds of customer conversations a year. Most receive coaching on a handful, if at all. Coaching coverage is the gap that determines whether training produces field performance.
From Event To Discipline
Coaching That Surrounds Every Conversation
Training events deliver content. Coaching converts content into capability. The gap between the two is where most performance is lost. AI Field Coach closes that gap by anchoring coaching to the moments that matter: the conversation that is about to happen and the conversation that just ended. Reps walk into each customer interaction prepared. They walk out with a structured way to reflect. The coaching loop repeats. Capability compounds.
Prep reps for the specific scenario they are about to walk into
Score post-call reflection against approved messaging and behaviors
Surface targeted reinforcement based on what did not stick last cycle
Compound proficiency across every cycle, every territory
How It Works
Four Coaching Moments. One Continuous Loop.
AI Field Coach delivers coaching across four discrete moments. Each one is a feature line in the product. Together they form the loop that converts training into field execution.
Pre-Call Preparation
Coach the rep on the specific HCP, payer, or buyer they are about to engage. Surfaces the messaging and objections most relevant to that account.
Post-Call Debrief
The rep reflects against approved messaging and selling framework. Captures what landed, what slipped, what to practice next. Reflection becomes the input to the next coaching cycle.
Targeted Reinforcement
Adaptive AI surfaces the next coaching moment based on what didn't stick. Reinforcement runs between conversations, not just between trainings.
Manager Coaching Tools
Manager and trainer views aggregate cohort-level patterns. Coaching investment goes where the team needs reinforcement at the collective level.
Compliant By Design
Coaching Anchored to Approved Content
Every Field Coach scenario, score, and recommendation pulls from your approved content library. MLR-cleared claims, on-label language, branded positioning, regulator-aligned messaging frameworks. Reps prepare with messaging compliance has approved. Reflection is scored against the same standard. The platform adapts. The compliance posture does not.
Pull pre-call prep from your MLR-cleared claims and on-label language
Score post-call reflection against your approved messaging library
Flag off-label language in reflection scoring before drift compounds
Capture audit-ready coaching records on every cycle
For Frontline Managers And Trainers
Cohort Patterns, Not Individual Transcripts
AI Field Coach gives frontline managers and trainers a view of how the team is coaching itself. Which scenarios are running. Which messages are landing. Where the cohort is dropping off. Managers see the patterns that inform where to invest their own coaching time. Trainers see which scenarios need to evolve. The platform reports on patterns at the team level. It does not surveil individual reps.
Track coaching activity volume and frequency across 5 cohort dimensions
Spot which scenarios and messages are landing or slipping at the team level
Give managers cohort cues, never individual call transcripts
Pull audit-ready coaching records by team for compliance reporting
For Commercial Excellence Leaders
Coaching Coverage at Scale
Most field teams are coached by ride-along. Which means most reps are coached infrequently, inconsistently, and only by their direct manager. AI Field Coach extends coaching coverage across every rep, every conversation cycle, without scheduling more ride-alongs. The pattern shows up in performance: cohorts with continuous coaching close gaps faster, sustain message adherence longer, and produce better launch readiness signals. Coaching becomes a multiplier, not a bottleneck.
Lift coaching coverage from 18% to 100% of reps per quarter without growing manager time
Multiply manager coaching capacity through cohort-level intelligence
Adopt coaching cadence as a measurable, defensible operating metric
Adaptive Coaching
Personalized by Adaptive AI
Adaptive AI runs underneath every Field Coach moment. It learns each rep's selling motion, the conversations they face, and the gaps that show up in reflection. The next coaching moment adapts. The reinforcement that follows adapts. The platform gets sharper with every cycle. Every rep gets their own path while always applying your set standards.
Outcomes
Coaching That Compounds
4x
More coaching delivered per rep
70%
Of training forgotten within a week without reinforcement
42%
Ramp reduction
60%
Faster certification across enterprise customers
Customer story
“Quantified’s AI personas enabled us to scale our training without pulling people out of the field. Our learners loved how intuitive and customizable the tool was, and it became a key part of our accelerated training schedule.”
— Keenan Stare, Product and Disease Training Manager, Novartis
“Reps told us they felt more prepared walking into HCP conversations. They weren’t just certified—they were confident.”
— Kathy Driscoll, Associate Director, Brand Franchise Training, Bayer
“The ability to scale training without sacrificing quality was a game-changer for us.”
— Peter Frank, Director, Cardio Renal and Women’s Health Franchise Training, Bayer
“With Quantified we really felt that we found our solution.”
— Chrissy Richards, Director of Commercial Training, Sanofi
“Quantified’s AI-driven personas changed the game for us. The tool took our training to the next level and allowed our learners to engage with the material in a way that was natural and repeatable, without feeling the pressure of in-person assessments.”
— Keenan Stare, Product and Disease Training Manager, Novartis
“It was super easy to use for the learners...the managers were able to start coaching right away.”
— Chrissy Richards, Director of Commercial Training, Sanofi
“It accelerated my learning significantly.”
— Learner, Sanofi
“Quantified provides a realistic sales presentation experience. It allows our sales representatives to present and answer real questions they will encounter from our prospects.”
— Greg Tolmachoff, VP of Sales Operations, OpenLending
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