Director, Account Management

About Quantified

Quantified.ai is an AI Sales Coaching Platform that helps regulated commercial teams improve performance through realistic AI Roleplay, personalized guidance, and measurable skill development. Readiness AI prepares teams before they enter the field and supports tenured reps who need to master new information and product launches, while Field AI supports reps in the flow of work with pre-call preparation, compliant AI note-taking, CRM-ready summaries, and post-interaction guidance. Personalized in-person coaching works, but it's hard to scale across large teams. Quantified solves that challenge for regulated industries like life sciences and financial services by making practice, coaching, and performance improvement continuous, scalable, and measurable.

Recent recognition includes one of the 50 fastest growing private AI companies in the 2026 Inc. 5000, a finalist in the Cool Tool awards in the AI Category, and Austin Inno's 50 on Fire finalist. Our CEO, Noah Zandan, was named one of the Top 25 innovators in the field of Influence by Holmes Report and has TED talks with over 20M views.

Quantified is a remote-first organization with a home base in Austin, TX. Our board members include industry leaders Erik Huddleston (Trendkite and Aprimo), Peter Zandan (Zilliant and Intelliquest), and Thomas Babcock (VC investor from Trestle Partners), and we are backed by prominent institutional and angel investors.

The Role

We are hiring a Director, Account Management to own the post-sale commercial relationship for a portfolio of Quantified's enterprise accounts (target portfolio size $5M). This role is a senior individual contributor, with ownership for renewal and expansion across their assigned portfolio. They will also play a significant role in shaping the broader enterprise strategy for each account, in conjunction with senior leadership and other members of the sales and account management teams.

The right person for this role will combine three critical elements: a track record of growing revenue across an enterprise portfolio; an entrepreneurial mindset that's comfortable with ambiguity and building process; and the analytical skills to use data to tell a story about value delivery and ROI.

This role reports to the VP, Customer Success.

Key Responsibilities

Own revenue retention, revenue growth, and executive relationships across your portfolio.

• Develop and execute account growth plans that systematically expand adoption, users, teams, and business units over time.
• Negotiate pricing and contract terms, scoping expansions, drive opportunities to a successful close
• Proactively identify, cultivate and close expansion opportunities
• Build and maintain multi-threaded relationships from program administrators up to C-suite sponsors

Drive each account toward real, quantifiable value.

• Ensure decision makers' big picture goals for adopting Quantified are realized and exceeded
• Use compelling ROI measures and other data to clearly articulate the value of Quantified across the account

Build a repeatable, scalable cadence for success.

• Work collaboratively with CSMs and other team members to ensure project delivery aligns with strategic goals
• Create repeatable approaches to account governance, enablement, and customer communication that scale beyond you
• Bring the customer perspective into internal conversations with Product, Engineering, and Leadership with clarity and context

Skills and Experience

Required

• 5+ years in enterprise B2B SaaS revenue management roles with responsibility for a defined book of business (renewal + growth)
• Analytical mindset and ability to use data to tell a clear story
• Entrepreneurial background or experience - you've worked in less structured environments and built processes where none existed
• Strong executive communication skills — written, verbal, and in the room. (Note: this role requires some travel to client meetings and events; up to 15%)
• Comfortable engaging and influencing VP, SVP and C-level stakeholders in large enterprise organizations.
• A genuine collaborator who leads through influence and earns trust without relying on authority
• Comfort using AI tools (ChatGPT, Claude, Copilot, or similar) to scale your own work — this is a must, not a nice-to-have

Nice to Have

• Hands-on experience with CRM tools (HubSpot, Attio, Salesforce) and customer success platforms (Vitally, Totango, PlanHat, OnRamp).
• Experience in regulated industries (life sciences, financial services, healthcare) strongly preferred.

Compensation and Benefits

• Base salary $150,000 to $170,000 with variable compensation at plan bringing OTE to approximately $200,000
• Equity
• 100% company-paid healthcare, dental, and vision
• 401(k)
• Unlimited PTO that we actually encourage you to use
• Remote-first with a home office and wellness stipend
• Annual company retreat

To apply: Send your resume to careers@quantified.ai with the subject line "Director, Account Management -- [Your Name]"

Quantified is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.