Nov 20, 2019
These days, it seems like once a week, some public figure or another is making a controversial statement that’s met by many with demands for apologies and/or consequences. And general consensus would argue that, when a leader—corporate, political, or otherwise—realizes he or she has made an insensitive statement, a sincere apology is in order to save face, demonstrate character and make peace with the public. But recent research shows that, following a gaffe, apologizing might not be the right way to go.
Nov 13, 2019
In recent years, inclusion has evolved from an idealistic workplace buzzword to a must-have component of company culture. Definitions vary from source, but inclusion boils down to the idea that, regardless of background, viewpoints, or beliefs, every team member’s contributions are valued and worthy of respect.
Nov 06, 2019
In all the buzz about the future of work, there are two terms we hear over and over: reskilling and upskilling. As in “Businesses will need to reskill their employees as automation changes the nature of their jobs.” Or “In today’s tight labor market, employees are looking for jobs that support their ongoing development, so savvy businesses are investing in upskilling their top talent.”
Oct 23, 2019
When we talk about leadership capabilities, we often talk about book smarts, or IQ. “He’s a sharp guy.” “She’s got a mind for business.” But there’s another kind of intelligence that we don’t emphasize nearly as much, and in many ways, it’s even more important than IQ.
Oct 16, 2019
It’s one of those buzzwords we hear all the time when we’re discussing leadership abilities, and at a high level, it makes sense. But when it comes time to break down exactly what executive presence (much less talk about how to develop it), it’s not so easy.
But executive presence isn’t just some lofty, intangible “x factor” that indicates leadership abilities. It’s a skill—or, more realistically, a set of skills—that leaders have honed over the course of their careers.
Oct 09, 2019
Traditionally, learning and development of any kind has a bit of a bad rap. Being required to attend on-the-job training sounds about as exciting—and useful—as sitting through a defensive driving course. And yet, in today’s business landscape, with Korn Ferry predicting a talent shortfall of 85 million workers by 2030 at a cost of $8.5 trillion per year, retaining top talent by giving them the room and the resources to grow and develop is more critical than ever.
Oct 02, 2019
If you’ve ever been to a job interview—or an interview for just about anything, for that matter, you’ve fielded the request, “Tell me about yourself.” It seems innocuous and oh-so simple, doesn’t it? But chances are, that question has made you feel like a deer in headlights at least once. “Tell her about myself? What about myself? Who am I, even?”
Sep 25, 2019
Researchers studied what communication behavior influences investor decisions and found this surprise.
Entrepreneurs looking to recruit investors to support their business ventures are constantly finetuning their pitches, honing the data, polishing the business plan, and looking for just the right way to tell their stories.
Sep 18, 2019
The YouTube voice. You can hear it in your head, can’t you? In fact, you’re probably using it to read this paragraph. Your inner voice suddenly sounds uncannily like Hank Green.
As YouTube has evolved from an artistic repository of classics like “Charlie Bit My Finger” and “Harry Potter Puppet Pals” into a platform where influencers and explainers can monetize their every opinion, something else has evolved as well. That’s the YouTube voice.
Sep 16, 2019
The standard for measuring your communication skills.
If you’ve been following Quantified, you know our obsession is adding science—algorithms, data, and objective measurements—to the art of communication.